Frequently Asked Questions

Here you can find frequently asked questions.
If there is anything missing contact us with your questions and we will be glad to help!

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Q.

How many time it take for scan ?

For the moment for all anti-virus (23) it will take 14-20 secondes.

Q.

Are antivirus are updated ?

Yes, All anti-virus are updated every 4 hours.

Q.

I got 'Max authorized IP (2)' ?

You have reached the Max authorized IP for your key, you have to wait for the next reset (every 12 hours).

Q.

Do we distribute the files ?

No, all uploaded files are encrypted using AES-256 encryption standard and deleted with 4 passes after the scan.

Q.

I got 'Something bad happened' ?

This problem is caused in our side, please contact us.

Q.

Do you also accept feature suggestions ?

At the moment, no I don't. But this might change with the time.

Q.

Can we expect updates ?

Yes. This is currently my active project, so constant updates can be expected.

Q.

What kind of files I can scan ?

Actually my website support .exe & all other type of file such as .doc, .bat, .pdf...

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